Talking with your agentYour servicing agent is available to meet with you to discuss your insurance program at any time. Please call to set up an appointment. Some good times for a review are when: - You have a loss
- You get married or divorced
- You have children
- A child becomes a driver
- A child leaves the household
- You move
- You renovate or remodel your home
- Your income increases or decreases significantly
- You start a business or change your business activities
- You retire
BillingDifferent billing options may be available such as Online Payments, Pay by Phone, or Electronic Funds Transfer (automatic monthly withdrawals), depending on the company and policy type. Payments may also be made at each of our conveniently located offices. We are available to help with any billing issues that may arise. Making a policy changePlease call or email your agent to make a policy change. Supplementary documents may be required in order to process your request. The most common policy changes are adding and deleting vehicles and drivers on an auto policy, and increasing coverage limits for buildings under a property policy. In general, changes take effect no earlier than the day you notify us. Requesting DocumentsTo make a request for any of the following documents, please call our office. We can forward these documents to you by fax, by mail, or you can pick them up in one of our offices. - Proof of Automobile Liability Insurance (Auto ID Card)
- Insurance Binder
- Certificate of Liability
- Evidence of Property Insurance
QuestionnairesWe regularly use questionnaires to collect data and keep your insurance program up to date. You can help us provide the best service and coverage available by returning requests for data promptly. Filing a ComplaintIn the event that you are unhappy with the work of any of our team members, please feel to call our main office and ask to speak with the president of the company, Jeffrey Newsom. We will attempt to resolve any problem to your satisfaction. |
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