The woman, the agent, the legend. Today we are dedicating this blog post to a special woman in the insurance world, who has quite the positive reputation here in Maine. Cathy Morgan has been working in insurance for over 35 years.
Her journey first started in 1984 at David A. Klain Agency in Norway, where she was a receptionist. She then advanced to become a personal and commercial lines agent. Her next step was working at Maine Insurance Agency in Gray from 1994-2020 where she was promoted to office manager while still pursuing personal and commercial lines. Luckily for us, she is now here at W.J. Wheeler Insurance agency in South Paris so she can have a shorter commute to work.
There is no question as to why Cathy has been such a successful agent, considering it has been thirty-five years and she is still the first person in the office early in the morning, and the last of us to leave at night. Her hard work and dedication do not go unnoticed. Her clients are so loyal to her that they come from all over to specifically have Cathy as their insurance agent. Cathy spreads her knowledge to all of those around her so not only can she be the best she can be, but so her teammates can succeed as well.
A piece of advice Cathy would like to share with all young agents that stuck with her through her career is to treat everyone like they are your own mother or family. Take good care of your clients. She also says that you truly need to be a sponge–take in all the information that you can! Don’t be intimidated to learn all aspects of Insurance whether it’s personal, commercial, life, health, claims, etc. And lastly, something Cathy heard years ago that has always grown with her is, “You do not have to know everything. You just need to know where to find the answers.”