New in 2016, Shawna Ramsay is the new face you will see at the front desk of Wheelers Insurance’s South Paris office. In addition to serving as receptionist, she will take on duties as Quality Manager. Given her military training and experience, Shawna will serve both positions well. When asked to describe herself, she provided the following:
“I was born and raised in South Paris, Maine. After I graduated from high school in 1998, I joined the United States Army Military Police where I obtained the rank of Sergeant. I was stationed at Ft. Polk, Louisiana where I served for five years and was honorably discharged. I then moved to Haverhill, Massachusetts and obtained an Associate’s Degree in Liberal Arts. After earning this degree, I accepted a job with the Veterans Administration as a Federal Police Officer. Initially I worked for the VA in Providence, RI and then transferred to Manchester, NH.
“In 2011, I embarked on “my life’s biggest adventure” when my son, Mason, was born. Being a mom is definitely the best/hardest job I’ve ever had. After being with the VA for seven years I decided to move back to Maine to be closer to family and return to school. I have worked hard to obtain an Associate’s Degree in Business Management and a Bachelor’s Degree in Applied Science. In May of 2016 I will graduate with my second Bachelor’s Degree in Business Administration. In my spare time, I love being with my son, taking adventures outside and rediscovering life through a child’s eyes. When the good weather hits I enjoy going to yard sales and spending time at the ocean.
Scott started his insurance career in January 1983 with the David A. Klain agency, in Norway, before joining Kendall Insurance in Bethel. Scott earned his Certified Insurance Counselor designation in 1995. He joined Wheelers Insurance in 2014 and is working with business clients to help solve their problems and protect their assets.
Scott is a past president of the Bethel Rotary Club, a Past Master of Bethel Lodge #97 and served for many years on the Board of Directors for the Independent Insurance Agents Association of Maine. In his free time he enjoys playing hockey, fishing, reading and spending time with Sandy, his wife of 35 years, and his children and grandchildren.
The motto he lives by:
“If you have integrity, nothing else matters.
If you don’t have integrity, nothing else matters.”
~Alan K. Simpson
Michelle started her career with Wheelers Insurance Agency in July of 2013. She works in our Bethel office and will most likely be the voice on the phone when you call and the face you see when you walk in the door.
Michelle became a Licensed Agent in November 2014; in June of 2016 she achieved ACSR Designation.
In addition to serving our clients, Michelle also contributes to the organization of community service and marketing projects.
When Michelle is not at the office she enjoys spending quality time with her family!
Michele Lowell, Support Staff – Contact Michele with billing questions & payments, policy changes, document requests (auto ID cards, certificates, etc.) and anytime Michael is not available.
Michele started her insurance career with the Milton Agency in Norway in 1989, before moving to Maryland for a 14 year stint. She returned to the Oxford Hills in 2011 and joined our team in 2013. “I’ve worked a few agencies over the years, and really like the team here at Wheelers Insurance Agency. I look forward to working with you.”
Since 2014, Michael has been Maine’s leading broker of individual health insurance, winning production awards and receiving referrals from tax preparers, doctor’s offices and existing customers.
Michael joined the family firm in 2004 after a career in education.
Licensed in 1995, Marianne Todd started her career selling health insurance door to door. She then spent four years with State Farm, before seeking out a fresh challenge, joining Wheelers Insurance in 2002.
Marianne is the personal lines agent in our South Paris office. She says, “At an independent insurance agency, I can offer more companies and products to my clients.” Outside of the office, she generously volunteers in her community.
In her free time she enjoys running local 5K fundraisers, weekly Zumba classes, attending sporting events, dancing to live music and relaxing with her family and friends.
Jeff began his career with the Travelers in 1965, joining Wheelers Insurance in 1969 and serving as President from 1982 to 2009. He is a strong believer in continuing education, a professional
staff, strong relationships with insurers and the highest level of service to customers. Jeff has served the community as president of the Oxford Hills Chamber of Commerce and The Child
Health Center. He served as a trustee of the Norway Memorial Library, board member of the Mahoosuc Land Trust and Mahoosuc Pathways.
Jeff lives in Bethel with his wife, Saranne Taylor. His daughter Suzanne, her husband Bruce Pierce and two children, Hannah and Reece, live in Newry. His son Michael, president of Wheelers Insurance Agency, lives in Otisfield with his wife Kathryn and daughter Olivia.
Born and raised in the Bethel area and a graduate of Bethel schools, Diane joined our team in 2003. She passed the Maine Producer Resident licensing exam in 2004, and later that same year, earned her ACSR designation. Diane is a personal lines agent in our Bethel office. When not in the office she enjoys flying with her family in their 1952 Cessna 170B.
Crystal Labbe joined Wheelers Insurance in May of 2015. She was hired as a CSR to help with clients and support our commercial agents. This capable lady has made her skillset known throughout the office; she does much more than serve our clients! We are lucky to have her on our team. When asked to talk a bit about herself, she had the following to share:
“I have a passion for life, family and animals. I have two beautiful, young children. Last fall I married my best friend of 7 years, yet we’ve known each other for 25 years. He is my rock! My husband has spent the last 11 years putting his life on the line as a police officer; because of him, I also have a huge passion for law enforcement and juvenile corrections. Most of my career has been in customer service, management, and sales. Working for Wheelers Insurance offers me the benefit of being closer to home so I can spend more time with my family. I have old fashioned core values, especially when it comes to parenting. My love for animals runs deep and if it weren’t for disliking chores, I would live on a farm filled with rescue animals!”
I was born in Norway Maine and grew up in Bethel. I knew I wanted to stay here in the beautiful foothills of Maine at a young age. In 2016 my husband and I welcomed our daughter to the world and there’s another on the way. When I’m not working, I love spend quality time with my family and adventuring outdoors. I have five years of experience in administrative support and billing at a Mental Health agency however, I am excited to be here helping clients in our Bethel office.